Free Shipping

Shipping Policy

SHIPPING

Escaping Outdoors offer quality products delivered throughout Australia with freight and GST included in the displayed price with the words " Free shipping " unless otherwise specified or quoted. In doing this we have taken out the guess work and calculations required to price your shipping making our checkout process a simple one for you. 

We use Australia Post, Direct Freight, Fastway Couriers, Transdirect, Couriers Please and TNT choosing the best courier for your area. The courier is also determined by the weight and size of the order. EG: Australia Post will not carry postage articles over 22kgs.

When your order is processed you will be sent an email with a tracking number and the courier company chosen so you can track your order. Your order will require a signature on collection unless you request otherwise. This provides added protection for your order.

Express Post Options:

During the checkout process "most" orders up to 5kg in weight which fit into an Australia Post Express Post Bag can be upgraded for only $15 to express post. This option is available Australia wide. 

Express Post Options for multiple orders placed together:

Multiple items purchased together are not able to purchase the express post option online.

If you have ordered multiple items which total under 5kg and will fit into an Australia Post Express Post Bag together we can send these items to you Express Post at no extra charge at your request. Please add this note to your order and we will happily organise this for you. Noting: If we find packing the order we cannot fit it into an Australia Post Express Bag option your order will be sent by normal post only. 

Dispatch and delivery

Escaping Outdoors products are shipped within 24 hours of receiving your cleared funds with an expected delivery to you after leaving our warehouse of 2-7 business days. We use Australia Post or the courier that best services your area. Please ensure your address is correct or there may be a delay or extra charge for resending your goods.

***Delivery lead times may vary during peak periods or if affected by abnormal weather or other conditions such as COVID 19.

If you have any queries about delivery times contact our head office or call 0412 150 120.

Read our full Terms and Conditions.